Frequently Asked Questions
About WOAC Studio
What is WOAC Studio?
WOAC Studio is a handmade art and home décor studio offering original artworks, handcrafted décor products, customised creations and creative workshops. We work across different art forms and focus on creating meaningful handmade products while sharing our knowledge through online and offline learning experiences.
Are all your products handmade?
Yes. Our products are individually handcrafted or handmade from scratch. Because they are handmade, minor variations in colour, pattern, texture, placement and finish may occur. These variations make each piece unique and are part of the handmade character of the product.
Product Enquiries
Can I purchase a product directly through the Website?
No. The Website currently functions as a portfolio and enquiry platform and does not process direct online purchases.
You can select the relevant product or section and use the “Enquire Now” option to contact us.
What happens after I submit an enquiry?
After receiving your enquiry, our team will review the details and contact you through the email address or phone number provided by you.
We may discuss product availability, customisation, pricing, timeline, delivery location and other requirements before confirming anything.
Does submitting an enquiry confirm my order?
No. An enquiry is only a request for information.
Your order will be confirmed only after WOAC Studio accepts the request and the required details, payment or advance and confirmation process have been completed separately.
Are all products displayed on the Website currently available?
Not necessarily. The Website also showcases previously created, customised or sold pieces as part of our portfolio. Many of the products are made to order, so, product display does not assure that the product is readily available with us
Please submit an enquiry to check whether a particular item is available, can be recreated or can be made in a similar style.
Are the prices displayed on the Website final?
Where a price is displayed, it may be subject to confirmation. Customisation, size, quantity, materials, packaging, shipping, taxes or urgent timelines may affect the final price.
A final quotation will be shared separately before confirming an order.
Customisation
Can your products be customised?
Yes, many of our products can be customised depending on the design, material and technique.
Customisation may include changes in size, colour palette, name, message, theme, quantity or selected design elements. Feasibility will be confirmed after reviewing your requirements.
Can I send a reference image for a customised product?
Yes. You may share a reference image to explain your preferred theme, colour or overall idea.
Reference images are used for inspiration and understanding. A handmade piece may not be an exact copy, especially where the original design belongs to another artist or brand.
Will my customised product look exactly like the reference image?
We will make reasonable efforts to follow the approved requirements, but an exact identical result cannot be guaranteed.
Handmade techniques naturally create variations in colours, textures, patterns, placement and finish.
How much time does a customised order take?
The timeline depends on the product, quantity, materials, complexity and current workload.
An estimated production and dispatch timeline will be communicated before the order is confirmed. Customised and bulk orders generally require advance planning.
Delivery and Payment
Do you deliver products across India?
Yes, we deliver across India. But, the delivery availability, charges and timelines will be confirmed based on the product, packaging requirements and delivery location.
For fragile, oversized or highly customised products, special delivery arrangements may be required.
How do I make payment?
The Website does not currently collect payments.
Once an order or workshop registration is accepted, payment details and instructions will be shared separately through an authorised communication channel.
Never share your UPI PIN, card PIN, banking password or one-time password with anyone.
What is your return, cancellation or damage policy?
Return and cancellation terms may differ for ready-made, customised, personalised, bulk and workshop-related bookings.
The applicable terms will be shared before the order or registration is confirmed. Customers should review and approve those terms before making payment.
In case a delivered product appears damaged, please contact us promptly with clear photographs and an unpacking video, where requested, so that the concern can be reviewed.
Workshops
What types of workshops does WOAC Studio conduct?
WOAC Studio conducts online and offline creative workshops across different art and craft forms. Workshop topics, dates, fees, age guidance, materials and duration are announced separately for each session.
Are the workshops suitable for beginners?
Most of our workshops are designed to be beginner-friendly unless the workshop announcement states otherwise.
Participants should review all the specific workshop details description related to prior experience required before registering
Are materials included in the workshop fee?
This depends on the workshop.
For some offline workshops, all materials may be provided. For online workshops, participants may receive a material list or may be required to arrange their own supplies, or the participant may order the material with us as well at an additional cost. The exact inclusions will always be mentioned in the relevant workshop details.
How is my workshop registration confirmed?
Submitting a workshop enquiry does not reserve a seat.
Registration is confirmed only after seat availability has been checked, the applicable fee has been received and confirmation has been communicated by WOAC Studio or the relevant event partner.
What happens if a workshop is rescheduled or cancelled?
Participants will be informed through the contact information provided during registration.
The rescheduling, credit or refund arrangement will depend on the terms announced for that particular workshop or event.
Do you organise private or corporate workshops?
Yes, private group, community, institutional and corporate workshop enquiries are welcome.
The theme, participant count, format, location, duration, materials and pricing can be discussed based on the requirement.
Communication and Website Use
How soon will I receive a response to my enquiry?
We aim to respond within a reasonable period. Response time may vary during workshops, exhibitions, holidays or periods of high order volume. Submitting the form more than once is usually not necessary.
Will I receive promotional messages after submitting an enquiry?
We may contact you regarding the enquiry you submitted.
Promotional messages or workshop updates will be sent only where you have requested them, consented to receive them or joined an appropriate communication community. You may ask us to stop optional promotional communication at any time.
Can I use photographs or designs displayed on the Website?
Website photographs, artwork, product designs, workshop material and written content belong to WOAC Studio or their respective rights holders.
They may not be copied, reproduced, taught, sold, commercially used or presented as your own without prior written permission.
How can I contact WOAC Studio?
You can contact us through the Website’s “Enquire Now” form or at:
Email: connect.artmaniac@gmail.com
Phone: +91 7014310399
Instagram: @world_of_artmaniac
Please include the product name, workshop name or a brief description of your requirement so that we can assist you efficiently.
